We take immense pleasure in introducing to you “Navigator”, a brand name in Tours & Travels industry of Bangladesh. This company is specialized in Air-ticketing, hotel reservation, Visa processing, travel packages & others.

Since Tourism Industry is strongly based on client service & commitment, we have made remarkable strides in tourism industry of Bangladesh &will be always making tireless efforts to satisfy you to the fullest. The entire staff and management of “Navigator” are thoroughly professional. We stick to deadlines and deliver quality services. The company has gained good clients in less time due to their effective working style and good service.

Considering the above, we would request and appreciate, if you kindly enter into the ‘Corporate Agreement’ with “Navigator”. Through this agreement, we will be able to provide you with the best service and ensure the lowest tariff in the market.

Hope we will not fall short to your expectation in future service and anxiously await the opportunity to serve you better.

For further information or clarification on the above, please feel free to contact us.

Company Summary

NAVIGATOR intends to provide individual and group travel to leisure clients. Services and products provided by NAVIGATOR will initially include air-ticketing, pre-arranged tours, custom packages according to clients’ specifications, travel consultation, making reservations for accommodation, visa processing and other related services. As it grows it will take on people and expand into related markets and services. It will also look for additional leverage by establishing relationships and representations with appropriate strategic allies.

2.1 Company Ownership
NAVIGATOR is registrar of Companies through the foresight and vision of Mr. Naim Hossain Tony

2.2 Start-up Summary
Thus far the Managing Partners have contributed a handsome amount of investment to make this company financially solvent; Total start-up expenses covered (including legal costs, business plan compilation, license costs and related expenses) the total expense of IATA payment, GDS payment & so on.

2.3 Company Locations and Facilities
AS per Trade License our address is 265, Fakirapool, Motijheel; at present the company offices are located at Anguor, House-3 S.W.H Road-2, Gulshan-1, Dhaka-1212. However, as time progresses the intention is to move into more accessible and attractive offices in a prime area. This regardless of the fact that our type of business is not too dependent on office location and size.

2.4 Office Hours & Days of Operations
According to the corporate culture we start our office from 9.30AM & officially it’s closed at 6.30PM; for corporate clients there is no office timing, we intend to provide flawless service to our corporate clients. So that our clients can get our services anytime they need.

Services

NAVIGATOR is a travel company that intends to deliver air tickets (globally & domestic), hotel & transportation, visa processing, leisure travel excursions to customers and all other travel related services. NAVIGATOR intends to guide customers in selecting a trip(s) based on pre-defined vacation criteria. This analysis will be based on user profiles, set by the consumers, which include preferences such as:

• Budget
• Activities sought
• Destination, and
• Time of Travel

A traveler will hence be able to select areas of interest based on their preferences and subsequently identify destinations to visit. The intention is to provide customers with access to exclusive travel destinations, service to fully appreciate destinations through information packages, not just sight-seeing, and access to special interest travel according to the group's/individual's preferences.

3.2 Service Description

• Door-to-Door Client Service
• Air Ticket Reservation: Global & Local
• Tour Packages: Global & Local
• Tour Consulting
• Online Hotel Reservation: Global & Local
• Visa Processing/Assistance
• Transport Booking Service

Transport

• Air: All Domestic Airlines is available
• Bus: Shohag Paribahan & Green Line is available.

Management Summary

The human resources element shall be an essential component in the delivery of the total service. By encouraging all employees to handle customers well, and by having enthusiastic, capable and empowered people interacting with our customers, we intend to build the competitive advantage of being able to comprehensively meet our customers' needs. There will be need to evaluate jobs and remuneration packages against market benchmarks to employees for their agreed and set out tasks so as to ensure they are competitive. These principles extend to accident, medical, death and welfare benefits.

4.3 Management Team
The founders of NAVIGATOR are passionate about the activities it will promote and offer on the market. The company intends to respect its community and treat all employees well. We will develop and nurture the company as community. However we realize that we are not fully conversant in tourism and as such intend to engage experienced staff as well as undergo a training course from a reputable institution.

Feedback and Control

1. We intend to make sure that each employee understands the goals of the firm, customer focused, proud of their work and work as a team. This will encourage employees to become entrepreneurial and customer responsible, in addition to unifying staff in customer focus and values.
2. Important notices and developments will be continuously communicated to employees so as to keep them abreast of developments and promoting a sense of belonging and oneness in the organization.
3. We will encourage our employees to put forward any suggestions they might have regarding the improvement of any of the company's functions - an open door philosophy. Such a culture will enhance innovativeness and creativity in turn leading to job satisfaction and enrichment.
4. We undertake to continuously formalize and measure cross-functional working communication so as to ensure that the various departments work harmoniously towards attainment of company objectives.

Conclusion

To deal with the challenge and put you at a complete ease, NAVIGATOR warmly welcomes you to a trusted and dependable travel solution with 24-hour tour planning services by a dedicated team of long-experienced staff members with proven skill and oriented in tour operations to any domestic and international destinations.